OneTimeSuite Blog · 2026

How to Switch from Zendesk to Deskly (Step-by-Step)

Switching from Zendesk to Deskly is mostly a matter of following the same three steps every OneTimeSuite app uses — buy once, deploy or install, bring your workflow over.

Step 1: Buy once on Whop

One payment of $49 gets you the packaged installer, or clone the MIT source and run it yourself for free.

Step 2: Deploy or run desktop

Docker-compose onto a $5 VPS for a public help desk, or run the Electron desktop build for an internal one.

Step 3: Point your inbox at it

Poll an IMAP mailbox or forward mail to the webhook — incoming email becomes tickets your team can work.

What to expect during the switch

Deskly covers the same core workflow as Zendesk, so most people are productive within the first session — see the full feature list and FAQ on the product page before you commit.

Why make the switch at all

Zendesk runs $55/agent/mo, forever. Deskly is $49, once. One month of Zendesk for a three-person team more than covers Deskly — and it never charges you again, however many agents you add.

Try Deskly — $49, once

Shared inbox, SLA timers, canned replies and CSAT — self-hosted, no per-agent fees.