Delighted costs $224+/mo — and unlike a tool you buy once, that bill never stops. Over three years that's roughly $8,064 for software doing a job your own hardware could just as easily do.
Where the subscription actually goes
$224+/mo is the sticker price. It compounds: cancel and you typically lose access to your own history, and most plans ratchet the price up as you add usage, seats or storage — the bill rarely stays flat for long.
Pulsecheck: the pay-once alternative
Pulsecheck does the same core job for $29, once. One-question surveys by link, email or widget with instant detractor alerts, self-hosted.
| Pulsecheck | Delighted | |
|---|---|---|
| Price | $29 once | $224+/mo |
| NPS / CSAT / CES | Yes | Yes |
| Email + link + widget delivery | Yes | Yes |
| Detractor alerts | Yes | Yes |
| Segments / tags | Yes | Higher tiers |
| Responses | Unlimited | Plan-capped |
| Your data | Your SQLite file | Their cloud |
| Self-hosted | Yes | No |
Delighted costs more in a single month than Pulsecheck does for good, unlimited responses included.
Is the subscription ever still worth it?
If you need Delighted's specific ecosystem, integrations or managed infrastructure and that's genuinely load-bearing for you, the subscription earns its keep — that's a real trade-off, not a trick. Pulsecheck is for everyone else: people paying every month for a job that runs fine on hardware they already own.
Try Pulsecheck — $29, once
One-question surveys by link, email or widget with instant detractor alerts, self-hosted.