Pulsecheck vs Delighted pricing: $8,064 vs $29 once

OneTimeSuite Blog · Published 2026-07-21

Delighted charges $224 a month to ask your customers one question and store the answers in their cloud. Pulsecheck does the same NPS, CSAT and CES capture on your own server, with detractor alerts and per-segment breakdowns. $29, once. It is subtraction.

This is the full pricing breakdown: what Delighted actually costs over one, two and three years, what Pulsecheck gives you for $29 paid once, and the honest cases where the subscription is still the right call.

What Delighted actually costs you

At $224+/mo, one Delighted subscription adds up to $2,688 every year — $8,064 over a three-year window, for software you stop owning the day you cancel. Pulsecheck is $29 the day you buy it, and the meter never runs again.

Three years in, the gap is $8,035 — and every year after that adds another $2,688 to the subscription side of the ledger.

Pulsecheck vs Delighted, feature by feature

Price is only half the story — here's how the two line up on the things that decide day-to-day use:

What you get for $29, once

One-question surveys by link, email or widget with instant detractor alerts, self-hosted. The highlights:

• 🔢 Three survey types — NPS (0-10), CSAT (1-5) and CES (1-7), each with correct documented score math (NPS = %promoters minus %detractors, ranged -100 to 100).
• 📬 Three delivery channels — A standalone survey link, personalized email sends via your own SMTP, and an embeddable widget script.
• 🚫 One response per recipient — Email-keyed dedupe at the database level means a second submit gets a friendly already-responded message.
• 🔔 Detractor alerts — A Slack-ready webhook and/or email fire instantly on low scores, and soft-fail so they never block response capture.

Delighted costs more in a single month than Pulsecheck does for good, unlimited responses included.

Switching is 3 steps

1. Buy once on Whop. One payment of $29 gets the packaged Windows installer, or clone the MIT source at github.com/bensblueprints/nps-survey-tool-mvp and run it yourself for free.
2. Deploy or run desktop. Docker-compose onto a $5 VPS to collect responses publicly, or run the desktop build locally.
3. Send or embed the survey. Share the standalone link, send via your SMTP, or drop the widget script on your site, then watch scores and detractor alerts roll in.

When paying Delighted is still the right call

Being straight about it: the subscription earns its keep in three situations. If your team is large enough that Delighted's collaboration features, permissions and admin controls are genuinely load-bearing; if your workflow is built on its integrations and leaving means rebuilding that plumbing; or if you have enterprise requirements — SSO, audit logs, SLAs, a vendor to call — that a pay-once app doesn't come with. Everyone else is paying $224+/mo for a job that runs fine on hardware they already own.

If that's you, Pulsecheck is $29, once. For the deeper dive, read the Pulsecheck vs Delighted head-to-head.

Frequently asked questions

Is it really free on GitHub?
Yes, Pulsecheck is MIT-licensed at github.com/bensblueprints/nps-survey-tool-mvp. The $29 buys the packaged Windows installer and 1-click setup; building from source is free.

Where do my responses live?
In a SQLite file on your own server. It is 100% local, with no telemetry and no response caps.

Is this a subscription in disguise?
No. $29 once, no renewal, no monthly response limit.

More on Delighted pricing

Pulsecheck — product page, demo & full feature list · All OneTimeSuite pricing breakdowns