💬 Chatlet
The live-chat bubble you own — unlimited agents, unlimited sites, no per-seat pricing.
Chatlet at a glance
| Price | $129, once — no renewal |
| Replaces | Crisp at $95/mo (Plus) — roughly $1,140 a year, every year |
| Type | Web app — self-hosted |
| Platforms | Windows, macOS, Linux |
| Category | Business Operations |
Chatlet features
⚡ One-line embed
A single script tag. Shadow-DOM widget (~9 KB of dependency-free JS), so your site's CSS can't break it.
🔌 Real-time over WebSockets
Automatic reconnect, an outgoing message queue, and a transparent HTTP-polling fallback when corporate firewalls block WS.
🎛️ Agent dashboard
Live-updating inbox with open/closed states and unread badges, typing indicators both ways, sound + browser notifications.
🪪 Visitor context sidebar
Current page, referrer, browser and full past-conversation history beside every chat.
⌨️ Canned responses
Type /shortcut in the composer to fire saved replies instantly — full CRUD in the dashboard.
🌙 Offline mode
No agent online? The widget switches to "leave a message", flags it in your inbox and optionally emails you via your own SMTP.
🌐 Multiple sites, one install
Every site you run gets its own embed snippet from the same server. Transcripts download as text files.
🔒 100% local & private
SQLite storage, visitor identity persisted client-side, zero telemetry, zero third-party calls.
$129 once — that's the whole pricing page
Crisp charges $95/mo (Plus) — roughly $1,140 a year, every year. Chatlet is a single payment, and it keeps working whether or not we ever sell another copy.
Or get Chatlet inside the full suite — every app in the catalog, currently $97 for the bundle. See the bundle →
Chatlet guides & pages
Honest answers
Is it really free on GitHub?
Yes — MIT source at github.com/bensblueprints/live-chat-mvp. $129 buys the packaged version, 1-click setup and updates.
Does it have chatbots or AI answers?
No — Chatlet is human-to-human live chat done properly: real-time delivery, typing indicators, canned responses, offline messages. Intercom's Fin-style AI agents and workflow bots are genuinely beyond its scope; if you need those, Intercom earns its (considerable) price.
Do I need a server?
For visitors on the public internet, yes — the widget needs a public address, so budget a $5 VPS. Desktop mode runs the same server locally and doubles as your agent console.