The email-to-ticket help desk you own forever.
Coaches juggle booking links, course platforms, community tools and invoicing — easily $200+/mo before their first client. Pay-once software turns that stack into a fixed, owned asset.
The tool this job usually means renting is Zendesk, at $55/agent/mo — roughly $660 a year, every year. Deskly does the job for a one-time $49 — running on infrastructure you control.
Poll any IMAP inbox or POST to a token-protected webhook — replies thread automatically via subject markers.
For coaches & course creators, email → ticket pays off between client sessions — and it's covered by the same one-time $49, not metered per month.
Answer over SMTP, threaded back to the requester, with an optional CSAT footer on every reply.
For coaches & course creators, threaded SMTP replies pays off between client sessions — and it's covered by the same one-time $49, not metered per month.
Open / pending / solved / closed, four priorities, assignees, tags, saved views and search.
For coaches & course creators, full ticket workflow pays off between client sessions — and it's covered by the same one-time $49, not metered per month.
One payment of $49 gets you the packaged installer, or clone the MIT source and run it yourself for free.
Docker-compose onto a $5 VPS for a public help desk, or run the Electron desktop build for an internal one.
Poll an IMAP mailbox or forward mail to the webhook — incoming email becomes tickets your team can work.
Deskly is $49, once. Zendesk at $55/agent/mo — roughly $660 a year, every year. One month of Zendesk for a three-person team more than covers Deskly — and it never charges you again, however many agents you add.
One month of Zendesk for a three-person team more than covers Deskly — and it never charges you again, however many agents you add. Deskly costs $49 once; Zendesk charges $55/agent/mo — about $660 a year. For coaches & course creators, that fixed cost is the whole point: the tool is a one-time line item, not a monthly one.
Yes — Deskly is MIT-licensed at github.com/bensblueprints/helpdesk-tickets-mvp and always will be. The $49 buys the packaged installer, 1-click setup and updates; building from source is free.
Correct. Add as many agents as you like — the price is $49 once, not per seat. That's the whole point: your team size is your business, not a billing lever.