Drop-in feedback & NPS widget, self-hosted. Unlimited responses, one-time price.
Agencies pay per-seat and per-client fees that scale with their success. Self-hosted, pay-once tools replace per-seat pricing with a flat cost that margins actually survive.
The tool this job usually means renting is Hotjar, at $32/mo — roughly $384 a year, every year. Hearback does the job for a one-time $79 — running on infrastructure you control.
A single script tag. Self-contained JS + CSS in a shadow DOM, so your site's styles never leak in and the widget never leaks out.
For agencies, one-line embed pays off across every client account, with no per-seat math — and it's covered by the same one-time $79, not metered per month.
1–5 emoji rating, Issue / Idea / Praise category, message, optional reply email.
For agencies, feedback form pays off across every client account, with no per-seat math — and it's covered by the same one-time $79, not metered per month.
The classic 0–10 with a follow-up question — shown once per visitor with a frequency cap enforced in the browser and on the server.
For agencies, NPS surveys pays off across every client account, with no per-seat math — and it's covered by the same one-time $79, not metered per month.
One-time $79 for the packaged version with 1-click setup and updates.
Copy the embed from the Widget tab into any site — the shadow-DOM widget can't clash with your CSS.
Responses land in your inbox with full context; NPS trends chart themselves; export everything to CSV whenever you like.
Hearback is $79, once. Hotjar at $32/mo — roughly $384 a year, every year. Three months of Hotjar costs more than Hearback does once. Everything after that is free.
Three months of Hotjar costs more than Hearback does once. Everything after that is free. Hearback costs $79 once; Hotjar charges $32/mo — about $384 a year. For agencies, that fixed cost is the whole point: the tool is a one-time line item, not a monthly one.
Yes — MIT source at github.com/bensblueprints/feedback-widget-mvp. $79 buys the packaged version, 1-click setup and updates.
No — and we'll be straight about that. Heatmaps and recordings are Hotjar's other half, and Hearback doesn't attempt them. If you need to watch session replays, keep Hotjar. If what you actually use is surveys and feedback, Hearback covers it for 1/12th of one year's bill.