🎧 Hearback
Drop-in feedback & NPS widget, self-hosted. Unlimited responses, one-time price.
Hearback at a glance
| Price | $79, once — no renewal |
| Replaces | Hotjar at $32/mo — roughly $384 a year, every year |
| Type | Web app — self-hosted |
| Platforms | Windows, macOS, Linux |
| Category | Utilities |
Hearback features
⚡ One-line embed
A single script tag. Self-contained JS + CSS in a shadow DOM, so your site's styles never leak in and the widget never leaks out.
😀 Feedback form
1–5 emoji rating, Issue / Idea / Praise category, message, optional reply email.
📈 NPS surveys
The classic 0–10 with a follow-up question — shown once per visitor with a frequency cap enforced in the browser and on the server.
🧾 Auto-captured context
Page URL, user agent, viewport, referrer and an anonymous visitor token arrive with every response.
📥 An inbox that works
Filter by mode, category, rating and status; full-text search; detail drawer; new → in progress → resolved workflow.
📊 NPS dashboard
Live score, promoter/passive/detractor breakdown, weekly trend chart.
🎨 Widget designer
Accent color, position, button/panel/thank-you copy and NPS timing — with live preview.
🔒 Yours, entirely
SQLite storage, CSV export, BYO-SMTP email alerts, per-IP rate limiting + honeypot spam protection, zero telemetry.
$79 once — that's the whole pricing page
Hotjar charges $32/mo — roughly $384 a year, every year. Hearback is a single payment, and it keeps working whether or not we ever sell another copy.
Or get Hearback inside the full suite — every app in the catalog, currently $97 for the bundle. See the bundle →
Hearback guides & pages
Honest answers
Is it really free on GitHub?
Yes — MIT source at github.com/bensblueprints/feedback-widget-mvp. $79 buys the packaged version, 1-click setup and updates.
Does it do heatmaps or session recordings?
No — and we'll be straight about that. Heatmaps and recordings are Hotjar's other half, and Hearback doesn't attempt them. If you need to watch session replays, keep Hotjar. If what you actually use is surveys and feedback, Hearback covers it for 1/12th of one year's bill.
Are responses really unlimited?
Yes — they're rows in your own SQLite file. Hotjar's entry plan caps you at 500 survey responses a month; your disk is the only cap here.