Freelancers

Hearback for Freelancers: Drop-in feedback & NPS widget, self-hosted

Drop-in feedback & NPS widget, self-hosted. Unlimited responses, one-time price.

Freelancers expense a dozen subscriptions — proposals, contracts, invoices, time tracking — against irregular income. Owning the tools outright removes a whole line of fixed costs.

The tool this job usually means renting is Hotjar, at $32/mo — roughly $384 a year, every year. Hearback does the job for a one-time $79 — running on infrastructure you control.

Fit check

Why it fits how freelancers work

⚡ One-line embed

A single script tag. Self-contained JS + CSS in a shadow DOM, so your site's styles never leak in and the widget never leaks out.

For freelancers, one-line embed pays off between gigs, against irregular income — and it's covered by the same one-time $79, not metered per month.

😀 Feedback form

1–5 emoji rating, Issue / Idea / Praise category, message, optional reply email.

For freelancers, feedback form pays off between gigs, against irregular income — and it's covered by the same one-time $79, not metered per month.

📈 NPS surveys

The classic 0–10 with a follow-up question — shown once per visitor with a frequency cap enforced in the browser and on the server.

For freelancers, NPS surveys pays off between gigs, against irregular income — and it's covered by the same one-time $79, not metered per month.

Workflow

A typical workflow

STEP 01

Buy once on Whop

One-time $79 for the packaged version with 1-click setup and updates.

STEP 02

Create a project, paste the snippet

Copy the embed from the Widget tab into any site — the shadow-DOM widget can't clash with your CSS.

STEP 03

Read, triage, act

Responses land in your inbox with full context; NPS trends chart themselves; export everything to CSV whenever you like.

What it costs, honestly

Hearback is $79, once. Hotjar at $32/mo — roughly $384 a year, every year. Three months of Hotjar costs more than Hearback does once. Everything after that is free.

FAQ

Freelancers ask

Is Hearback worth it for freelancers?

Three months of Hotjar costs more than Hearback does once. Everything after that is free. Hearback costs $79 once; Hotjar charges $32/mo — about $384 a year. For freelancers, that fixed cost is the whole point: the tool is a one-time line item, not a monthly one.

Is it really free on GitHub?

Yes — MIT source at github.com/bensblueprints/feedback-widget-mvp. $79 buys the packaged version, 1-click setup and updates.

Does it do heatmaps or session recordings?

No — and we'll be straight about that. Heatmaps and recordings are Hotjar's other half, and Hearback doesn't attempt them. If you need to watch session replays, keep Hotjar. If what you actually use is surveys and feedback, Hearback covers it for 1/12th of one year's bill.

Own Hearback forever — $79