Hearback on Web Browser
Runs in any modern browser — nothing to install, works the same on any machine you log in from.
Setup on Web Browser
Download the installer
Download the latest Hearback installer from the GitHub Releases page (https://github.com/bensblueprints/feedback-widget-mvp/releases) — or build it yourself from the MIT source.
Install
Run the installer — one click, no terminal, no account to create.
Run it locally
Hearback runs 100% on your machine — no account, no telemetry, and it keeps working with the Wi-Fi off.
What works offline: everything. Hearback is a desktop app — once it's installed, no feature needs a connection to us.
Hearback on Web Browser — honest answers
Is it really free on GitHub?
Yes — MIT source at github.com/bensblueprints/feedback-widget-mvp. $79 buys the packaged version, 1-click setup and updates.
Does it do heatmaps or session recordings?
No — and we'll be straight about that. Heatmaps and recordings are Hotjar's other half, and Hearback doesn't attempt them. If you need to watch session replays, keep Hotjar. If what you actually use is surveys and feedback, Hearback covers it for 1/12th of one year's bill.