Small businesses get nickel-and-dimed by per-user pricing on helpdesks, forms, signatures and scheduling. One-time software makes the toolset a capital expense instead of a creeping payroll line.
The tool this job usually means renting is Lucidchart, at $7.95/mo — roughly $95 a year, every year. WholeTeam does the job for a one-time $19 — running locally on your own machine.