OneTimeSuite Blog · 2026

How to Switch from Hotjar to Hearback (Step-by-Step)

Switching from Hotjar to Hearback is mostly a matter of following the same three steps every OneTimeSuite app uses — buy once, deploy or install, bring your workflow over.

Step 1: Buy once on Whop

One-time $29 for the packaged version with 1-click setup and updates.

Step 2: Create a project, paste the snippet

Copy the embed from the Widget tab into any site — the shadow-DOM widget can't clash with your CSS.

Step 3: Read, triage, act

Responses land in your inbox with full context; NPS trends chart themselves; export everything to CSV whenever you like.

What to expect during the switch

Hearback covers the same core workflow as Hotjar, so most people are productive within the first session — see the full feature list and FAQ on the product page before you commit.

Why make the switch at all

Hotjar runs $32/mo, forever. Hearback is $29, once. One month of Hotjar costs more than Hearback does once. Everything after day 28 is free.

Try Hearback — $29, once

Self-hosted feedback + NPS widget with an inbox, dashboard and CSV export — unlimited responses.